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Returns

MyMysteryZone.com accepts returns within 30 days after the date of purchase. If you are not satisfied with your purchase simply complete the form below and we will immediately issue a return address with a Return Merchandise Authorization Number (RMA).















The following limitations apply:

  • Refunds will be accepted within 14 days of your original receipt of the order.
  • Beyond 14 days, ONLY EXCHANGES will be accepted within 30 days of the original receipt of the order.
  • The products must be returned in new, resalable condition. Products that are altered or damaged (scratches, scuffs or any other damage) do not qualify and a refund will not be issued.
  • There will be a 15 percent restocking fee for all refunds unless goods are defective or there is a shipping error.
  • MyMysteryZone.com will cover the cost of shipping to return the item to us. If the product is defective or a shipping error has occurred, MyMysteryZone.com will ship the replacement at no cost to you.
  • Shipping charges for the original order will NOT be refunded unless products are defective or there is a shipping error.